Contact
Steady Ledger handles all inquiries by email. There is no phone line, chat, or physical office.
Response Time
Most emails are answered within 1–2 business days (Monday through Friday, excluding public holidays).
What to Include
To help resolve inquiries efficiently, include the following where applicable:
- For purchase or access issues: the email address used at checkout and the approximate date of purchase
- For refund requests: the email used at checkout and, if available, the order or transaction number
- For factual corrections: the article title, the specific claim in question, and a link to the source that contradicts it
- For data or privacy requests: a description of the request (access, correction, deletion, or portability) and the email address associated with any account
Common Requests
- Refunds — see the refund policy for the full process and timeline
- Access problems — include the email used at purchase and a description of the issue
- Corrections — all correction reports are reviewed; if the correction is warranted, the article is updated and the change is noted
- Privacy and data requests — handled in accordance with the privacy policy
What Steady Ledger Does Not Provide
The support team does not offer financial advice, tax guidance, legal counsel, investment recommendations, or personalized consulting of any kind. Inquiries requesting this type of assistance will be respectfully declined. Readers needing professional guidance should consult a licensed practitioner in the relevant field.